Terms & Conditions


All payment transactions are processed by PayPal or preferably Bank Transfer. We have separate arrangements for non-UK customers to keep transactions fees at a minimum. We may, in certain circumstances, request an advance deposit of 50% of the final fee, to be paid before production of your song commences.


We will endeavour to meet (or often beat) estimated completion times – these times are not however guaranteed as we cannot control postal delays (for CDs) and occasional external disruption. Requesting changes to your personalised song during production can greatly effect delivery times.

Privacy Policy

Special-song.com does not receive or record your credit/debit details, and only keeps details of your order (delivery address / email / song details). Your details will never become available to any other person or third-party organisation.


Special-song.com owns and retains the full copyright to each personalised song that is ordered. You have permission to make copies of the song for your own enjoyment, shared online or to pass on to friends, but they are not to be commercially broadcast, sold or distributed without Special-song.com’s prior permission.

Applicable Law

By visiting Special-song.com you agree that the laws of the United Kingdom without regard to principles of conflict of laws, will govern these Terms and Conditions of use and any dispute of any sort that might arise between you and Special-song.com. We reserve the right to make changes to our site, policy and these Terms and Conditions at any time.